Chantelle Brooks

Client Experience and Operations Specialist

As the Intake Coordinator for Drummond Psychological Services, Chantelle is often the first friendly voice clients connect with. She is dedicated to guiding new clients through the intake process with efficiency, discretion, and compassion.

With a strong background as a Medical Administrative Assistant, Chantelle is highly skilled in patient scheduling, managing confidential records, and ensuring strict PHIPA compliance. She is passionate about contributing to accessible patient care in mental health and strives to make every individual feel organized and supported from their very first call.

Chantelle holds a Diploma in Medical Office Administration from Medix College.